One Hour Heating & Air Conditioning
Waco, TX
(855) 728-4914
www.onehourheatandair.com
35
$$$
Services
Same-Day HVAC With an On-Time Guarantee
One Hour Heating and Air Conditioning runs on the same promise as its sister brand Benjamin Franklin Plumbing: if the technician is late, the service call is free. With 400+ locations under the Authority Brands umbrella, they’re one of the biggest residential HVAC franchises in the US.
Heating
Furnace installation and repair (gas, electric, oil), heat pumps, boilers, ductless mini-splits, and radiant floor heating. They work on all major brands — Carrier, Trane, Lennox, Rheem, Goodman. When recommending replacements, they present options at multiple price points with written quotes so you can make an informed decision rather than being upsold on the most expensive unit.
Cooling and Air Quality
Central AC, ductless systems, refrigerant recharging, compressor and condenser repair, evaporator coil cleaning, thermostat upgrades including smart thermostat setup. They also do load calculations on new installations to size the system correctly — an oversized or undersized AC wastes energy and dies faster.
Their indoor air quality division handles duct cleaning, UV purifiers, whole-house humidifiers and dehumidifiers, air filtration upgrades, and duct sealing. The air quality assessment tests for particulate matter, humidity levels, and carbon monoxide.
Comfort Club Membership
Their maintenance plan includes two tune-ups per year (one heating, one cooling), priority scheduling, 15% off repairs, waived diagnostic fees, and a no-breakdown guarantee — if your system fails between tune-ups, the diagnostic visit is free. Regular maintenance extends equipment life by 5–10 years and reduces energy bills by 15–25%, so the membership generally pays for itself within the first year.
Is It Worth the Premium?
One Hour charges more than a solo HVAC tech operating out of a van. What you get for the difference: an on-time guarantee, flat-rate pricing, factory-trained technicians, and the accountability of a franchise system. For routine maintenance and standard repairs, an independent tech might save you money. For a full system replacement or an emergency repair on a Friday night, the infrastructure behind One Hour matters more.